Privacy Policy

Identification and contact details of the seller:
TOBE s.r.o.
Na prikopě 859/22, Nové Město (Prague 1), 110 00 Prague
ID: 17095573
VAT number: CZ17095573
Address for electronic communication:
team@odyah.cz
Phone number: +420 774 555 767

PART 1 - WHAT INFORMATION DO WE COLLECT ABOUT YOU AND WHAT DO WE DO WITH THIS INFORMATION?

When you buy something from our store, we collect the personal information you give us, such as your name, address and email address, as part of the buying and selling process. We also collect information when you voluntarily complete surveys, provide feedback, or enter contests or giveaways.

When you browse our store, we also automatically receive your computer's IP address to provide us with information that helps us provide information on the site that works with your browser and operating system. Information about website usage is collected using cookies.

We collect information about you to process your order, manage your account and - if you agree - to send you information by email about other products and services that may be of interest to you.

We use your information that is collected from the site to personalize your repeat visits to our site.

We will not share your information for marketing purposes outside of ÓDYAH.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, make an order or arrange a delivery or return a purchase, we understand that you consent to us collecting and using it only for that specific purpose.

If we ask for your personal information for secondary purposes, such as marketing, we will either directly ask for your express consent or give you the opportunity to opt out.

How can I withdraw my consent?

If you decide to change your mind after giving your consent, you can withdraw your consent (for us to contact you or for us to continue to collect, use or disclose your information) at any time by contacting us at team@odyah.cz or by emailing us at the following address:

Email: team@odyah.cz

Address: ÓDYAH

110 00 Czech Republic,

Prague, Na příkopě 859/22, Nové Město

SECTION 3 - DISCLOSURES

We may disclose your personal information if we are required to do so by law or if you violate our terms of service.

We will not share your data for marketing purposes outside of ÓDYAH.

SECTION 4 - MOBILE MESSAGING TERMS OF SERVICE

The ÓDYAH mobile messaging service (the “Service”) is operated by Klaviyo, Inc. on behalf of ÓDYAH (“we” or “us”). By using the Service, you agree to these terms and conditions ("Mobile Terms"). We may modify or discontinue the Service or any of its features without notice. We may also modify these Mobile Terms at any time and your continued use of the Service after the effective date of any such changes will constitute your acceptance of those changes.

We do not charge for the service, but you are responsible for any text message charges imposed by your wireless service provider. Message and data charges may apply.

Text messages may be sent using an automatic dialing system or other technology. Your consent to receive autodialed marketing text messages is not a condition of your purchase of any goods or services. If you have opted in, the Service provides updates, alerts, information, promotions, special offers and other marketing offers (such as cart reminders) from ÓDYAH via text messages through your wireless provider to the mobile number you have provided. Message frequency varies. You can cancel at any time by texting STOP with one keyword to 1 (833) 350-1760. You will receive a one-time text message confirming your opt-out. For service support or assistance, text HELP at 1 (833) 350-1760 or email team@ÓDYAH.com.

We may change any short code or phone number we use to operate the Service at any time and will notify you of such changes. You acknowledge that any messages, including any STOP or HELP requests, that you send to a short code or phone number that we have changed may not be received and we will not be responsible for honoring the requests contained in such messages.

Wireless carriers supported by the Service are not responsible for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain with us accurate, complete and current information regarding your receipt of messages, including, without limitation, prompt notification if you change your mobile number.

You agree to indemnify, defend and hold us harmless from any third party claims, liabilities, damages or costs arising out of your use of the Service or your providing us with a phone number that is not yours.

You agree that we will not be liable for the failed, delayed or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or the Service.

SECTION 5 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that enables us to sell our products and services to you.

Your data is stored through Shopify's data store, databases and the general Shopify app. They store your data on a secure server behind a firewall.

Method of payment:

If you choose a direct payment gateway to complete your purchase, Shopify will store your credit card details. It is encrypted using the PCI-DSS standard (Payment Card Industry Data Security Standard). Your purchase transaction data is only stored for the time necessary to complete your purchase transaction. Once completed, your purchase transaction information will be deleted.

All direct payment gateways adhere to the standards set by PCI-DSS administered by the PCI Security Standards Council, a joint effort of brands such as Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

You can also read the Shopify Terms of Service or Privacy Statement for more information. (https://www.shopify.com/legal/terms) (https://www.shopify.com/legal/privacy)

SECTION 6 – THIRD PARTY SERVICES

In general, the third party providers we use will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we must provide to them for your purchase-related transactions.

For these providers, we recommend that you read their respective privacy policies to understand how these providers will handle your personal information.

In particular, please note that certain providers may be based or have facilities located in a different jurisdiction than you or us. Therefore, if you choose to proceed with a transaction that involves the services of a third-party service provider, your information may be subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used to complete that transaction may be subject to disclosure under United States laws, including the Patriot Act.

Once you leave our store website, you are no longer bound by this Privacy Policy or our Website Terms and Conditions.

Google Analytics:

Our store uses Google Analytics to help us understand who visits our site and which pages generate the most interest from our customers.

If you want to opt out and prevent Google Analytics from using your data, click this link.

Click this link for an overview of the Google Analytics privacy policy.

SECTION 7 - SECURITY

To protect your personal information, we take all reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, disclosed, disclosed, altered or destroyed.

If you provide us with your credit card information, that information is encrypted using Secure Socket Layer Technology (SSL) and stored using AES-256 encryption. Although no method of transmission over the Internet or electronic storage can be guaranteed to be 100% secure, we comply with all PCI-DSS


Advertising and remarketing cookies

ÓDYAH uses tracking cookies for remarketing from third-party vendors, including Google Adwords and Facebook Pixel tracking cookies. Cookies mark the arrival of a user to our website after clicking on one of our paid online advertisements. Google Adwords and Facebook Pixel remarketing tools are also used to display our ads on websites across the internet. Remarketing will display relevant advertisements tailored to you based on your previous use of our website through cookies placed on your computer or device.

You can opt out of Google's use of cookies via Google's ad settings: https://adssettings.google.com

You can opt out of Facebook's use of the Pixel feature via the Facebook settings: https://www.facebook.com settings

You can also set your browser to reject all or some browser cookies or to notify you when websites set or access cookies. If you disable or reject cookies, please note that some parts of this website may become unavailable or may not function properly.

To learn more about ad targeting and your options for managing your privacy, please visit http://www.aboutads.info/choices and http://www.youronlinechoices.eu.

SECTION 9 - EMAIL LIST AND MARKETING MESSAGES

We use an email marketing system called MailChimp, which is used to distribute emails to subscribers informing them about products, services, offers, prize draws, discounts, news and informative content related to the products. We will not sell or rent this information to any third parties. Emails may contain tracked links or other server technologies to track user activity related to engagement, demographic, geographic, and already stored subscriber data.

Anyone who has information stored on our email subscriber list can unsubscribe at any time by clicking the "unsubscribe" link in the footer of any of our email marketing messages.

MailChimp Privacy Policy >

SECTION 10 - AGE OF CONSENT

By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use the Site.

SECTION 11 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please check back often. This privacy policy was last updated on June 26, 2018.

Changes and clarifications will enter into force immediately after they are published on the website. If we make material changes to this policy, we will notify you here that they have been updated so that you know what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell you products.

SECTION 12 - QUESTIONS, ACCESS TO YOUR INFORMATION, CORRECTIONS AND CONTACT INFORMATION

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the addresses below.

If you would like to access, correct, amend or delete any personal data we hold about you, register a complaint or simply want more information, please contact our Privacy Officer at one of the addresses below.

Email: team@odyah.cz

Mail: ÓDYAH

Address 110 00 Czech Republic,

Prague, Na příkopě 859/22, Nové Město